Description
[et_pb_section fb_built=”1″ _builder_version=”3.22″ custom_padding=”0px||||false|false”][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” custom_padding=”0px||0px||false|false”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_wc_breadcrumb _builder_version=”3.0.47″][/et_pb_wc_breadcrumb][et_pb_wc_cart_notice _builder_version=”3.0.47″][/et_pb_wc_cart_notice][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”3.29.3″][et_pb_column type=”1_2″ _builder_version=”3.29.3″][et_pb_image src=”https://www.pmtdi.com/wp-content/uploads/2019/11/young-african-with-bad-attitude-pissed-off-angry-guy_93675-1640.jpg” _builder_version=”4.0.5″ custom_margin=”|||-73px||”][/et_pb_image][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.29.3″][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.0.5″]Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. With a positive attitude, your employee can effectively deal with the most difficult customers and both parties can end the conversation satisfied.
With the Handing A Challenging Customer workshop, your participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better. Through this workshop, your participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer.
