Progressive Minds – Training & Development Institute

Customer Support

Customer support used to mean a face-to-face conversation with a customer, or a phone call.  Today, technology has changed how ... Show more
Instructor
PMTDI
34 Students enrolled
4
6 reviews
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[vc_row][vc_column][vc_column_text]Customer support used to mean a face-to-face conversation with a customer, or a phone call.  Today, technology has changed how we approach customer support.  It now encompasses the internet, websites, web chats, and even smart phone apps.  The customer experience begins long before the purchase is made.

With our “Non-Telephone Customer Support” course, participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]

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Faq Content 1
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Productivity Hacks to Get More Done in 2018

— 28 February 2017

  1. Facebook News Feed Eradicator (free chrome extension) Stay focused by removing your Facebook newsfeed and replacing it with an inspirational quote. Disable the tool anytime you want to see what friends are up to!
  2. Hide My Inbox (free chrome extension for Gmail) Stay focused by hiding your inbox. Click "show your inbox" at a scheduled time and batch processs everything one go.
  3. Habitica (free mobile + web app) Gamify your to do list. Treat your life like a game and earn gold goins for getting stuff done!


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Course details
Duration 10 hours
Video 9 hours
Level Advanced

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